Collection of Personal Information
When you open or continue to use an account with The Company, we collect personal information for various purposes, including processing your account application, managing deposits and withdrawals, informing you about products and services that may interest you, and providing customer support. The personal information collected may include:
- Information provided on applications and forms, such as your name, address, date of birth, occupation, employment details, assets, income, phone numbers, email address, tax number, and nominated bank account details.
- Data related to transactions with The Company and its affiliates.
- Information obtained from consumer reporting agencies, including credit history and creditworthiness, even from organizations unrelated to The Company.
- Documents such as passports submitted for identity verification or information received from unrelated organizations.
We may also collaborate with third-party vendors, such as Google Analytics, which use tracking technologies and remarketing services to analyze your activity on our site and assess the popularity of certain content. By using these technologies (including first- and third-party cookies) and visiting our site, you consent to the collection and use of information by these third-party vendors. If you prefer not to have your information collected or used, we encourage you to review the privacy policies of these vendors and contact them directly.
Please note that if you purchase a new computer, upgrade your browser, or modify your browser’s cookie settings, certain cookie functions, plug-ins, or settings may be disabled.
Protection of Personal Information
We have implemented comprehensive measures to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure. Access to your personal information is restricted to employees who need it to provide products and services. Employees are required to maintain confidentiality and comply with our terms and conditions. We use safeguards and systems to protect your data. The Company will not disclose your name or personal information unless required by law.
Cookies and Hyperlinks
Cookies are small files used by websites to track visitor data. The Company may use cookies to track whether advertisements or promotions bring users to our site. The Company and its affiliates may also use such cookies.
Our website may contain hyperlinks to other sites, and other sites may link to ours. These external websites have their own privacy policies, and The Company’s privacy policy applies only to information we collect..
We cannot control the security or use of information provided to or collected by these external sites. If you choose to link to these sites, you may need to register or provide additional information. We recommend reviewing the privacy policies of any third-party sites you interact with.
Safety Features
The Company implements measures to protect the information you provide. Our technology is designed to secure data during transmission, preventing interception by unauthorized parties. We also use additional safeguards such as firewalls, authentication systems (e.g., passwords and PINs), and access control mechanisms to prevent unauthorized access.
However, using services offered through our website involves risks associated with transmitting data over the internet. Despite our security measures, you may still be exposed to unauthorized programs, electronic intrusions, or data breaches by third parties. While we have privacy and security features in place to mitigate these risks, we cannot guarantee complete elimination of such risks. Therefore, we cannot be held responsible for breaches of confidential information or unauthorized access due to these events.
Sharing with Stakeholders
For business purposes and in compliance with applicable laws, we may share the personal information described above with related parties, including companies owned or controlled by The Company or under common control with The Company. This may include financial services firms such as dealers, intermediaries, futures dealers, and advisors.
Disclosure to Third Parties and Regulatory Bodies
To support the products and services we offer, we may share your personal information with third parties, including financial services institutions such as advisors, distributors, brokers, trust companies, and banks. We may also share information with service providers that perform tasks on our behalf, such as statement preparation, data processing, software maintenance, transaction processing, and marketing services. These entities are required by law to maintain the confidentiality of your personal information and may disclose it to regulatory authorities as necessary.
Use and Investigation of Personal Information
Under the Personal Information Protection Act, you have the right to correct or update your personal information held by The Company. To make changes or corrections, please contact [insert contact email]. If we cannot verify the accuracy of the information you provide, we may request additional details. Please note that failing to provide additional information may affect your ability to use The Company’s services and website.